[{"body":{"content":"尊敬的PLUS会员，您好，我是耳鼻喉科医生，非常高兴由我为您提供医疗咨询服务。","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050140253},{"body":{"content":"你好","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050163868},{"body":{"content":"请问这个是什么情况？","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050204097},{"body":{"content":"您好","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050207060},{"body":{"content":"我先了解下您的具体情况","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050218346},{"body":{"content":"是否有明显耳内疼痛、瘙痒，分泌物，耳堵闷感或耳道流水，有耳鸣、眩晕、听力下降的症状吗","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050224848},{"body":{"content":"不知道啊。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050242433},{"body":{"content":"我妈有阿尔茨海默症","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050267984},{"body":{"content":"好的","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050272626},{"body":{"content":"这个情况多久了","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050273400},{"body":{"content":"有分泌物吗","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050276786},{"body":{"content":"一年了吧，之前没发现。去年掏出很多耳屎。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050287149},{"body":{"content":"今年发现有结痂。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050304791},{"body":{"content":"您之前是否在线下医院就诊过，做过哪些检查或治疗，效果如何","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050312752},{"body":{"content":"好像没有水流出来。平时洗澡都是我爸给她洗澡。也不知道有没有水流进去。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050341971},{"body":{"content":"没有给耳朵做过治疗。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050350895},{"body":{"content":"好的","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050395977},{"body":{"content":"之前有用药吗","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050401413},{"body":{"content":"症状是持续性还是间断性","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050408340},{"body":{"content":"没有用过药","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050411808},{"body":{"content":"好像有一个月这样子，发现有结痂","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050433802},{"body":{"content":"根据您的描述和照片，考虑外耳道炎 的可能性大","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050449307},{"body":{"content":"可以对症治疗改善看看","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050452946},{"body":{"content":"为用药安全，请问您是否有药物过敏史，肝肾功能异常史，其他慢性疾病及心血管疾病史，是否处于特殊时期不能用药，近期在使用哪些其他药物？","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050454637},{"body":{"content":"我是最近拿金属的耳耙给她掏耳屎的","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050464208},{"body":{"content":"不知道是不是掏得过度了","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050478304},{"body":{"content":"就是想尽量能涂点药。","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050493082},{"body":{"content":"吃药的话，不配合","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050509977},{"body":{"content":"好的","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050584507},{"body":{"content":"有上述过敏史等情况吗","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050587054},{"body":{"content":"没有","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050612830},{"body":{"content":"建议先使用**蘸取****把分泌物结痂擦拭清洁一下","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050725933},{"body":{"content":"清洁干净之后","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050732593},{"body":{"content":"建议局部使用小**蘸取*******(Ⅱ)，有**、抗菌的功效，一天2次局部涂抹治疗改善","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050756269},{"body":{"content":"先使用一周看看","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050760890},{"body":{"content":"好的谢谢","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050780486},{"body":{"content":"您客气了","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050801437},{"body":{"content":"这个如果不用药，会不会自己好？","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653050804968},{"body":{"content":"这个药物是处方药，给您开具处方参考一下用药，需要的时候可以线上使用或者线下参考购买。","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050806598},{"body":{"content":"您稍等，处方开具需要2-3分钟，马上给您开","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050808480},{"body":{"content":"避免症状加重","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050990908},{"body":{"content":"建议对症治疗","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653050992925},{"body":{"content":"好的","type":"text"},"from":{"app":"jd.dyf"},"timestamp":1653051075692},{"body":{"content":"您好，处方已开好，您可以直接点击处方预约购药了","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051298239},{"body":{"content":"建议用药前仔细阅读说明书中禁忌、注意事项、如无禁忌可使用，用药过程中如有不适或用药后症状无好转，建议及时医院就诊，排除**异常可能，或者再次上线问诊，帮您调整用药，注意按时复诊。","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051299684},{"body":{"content":"有问题您随时复诊咨询我，您在京东健康首页，看病，直接搜索我的名字，就可以找到我","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051606614},{"body":{"content":"希望我的建议能帮助到您，如在治疗过程中还有任何问题，欢迎您随时上线咨询或者给我留言，非常感谢您的信任。祝您生活愉快，再见。","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051609484},{"body":{"content":"因线上咨询条件有限，且疾病具有相对复杂及发展变化的特点，如果使用药物治疗一疗程效果不佳 或 出现 其他不适 、甚至加重的情况，请您及时再次上线咨询或线下医院就诊 防止延误病情","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051610510},{"body":{"content":"建议您方便还是需要线下医院检查一下耳内镜","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051628589},{"body":{"content":"排除耳内其他病症影响的可能性","type":"text"},"from":{"app":"jd.doctor"},"timestamp":1653051634897}]
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